Privacy Policy

1. Who we are

GoatIndia.com is a private, independent information website about goat farming, run from Jodhpur, Rajasthan, India. It is not a government website and is not affiliated with any government department, ICAR, NABARD or the National Livestock Mission.

हिंदी में सारांश: आप बिना कोई जानकारी दिए यह वेबसाइट पढ़ सकते हैं। फ़ॉर्म में दी गई जानकारी (नाम, मोबाइल नंबर, ईमेल, शहर/राज्य) का उपयोग केवल आपको जवाब देने या आपकी माँगी हुई चीज़ भेजने के लिए होता है। हम आपकी जानकारी बेचते नहीं हैं। आप कभी भी अपनी जानकारी देखने, सुधारने या हटवाने के लिए हमसे संपर्क कर सकते हैं।

2. Reading the site

You can read every guide and use every calculator without giving us any personal information. The calculators work in your browser; the figures you type into them are not sent to us.

Information recorded automatically

Like most websites, our hosting provider and our security software record technical details of each request:

• IP address
• browser type and operating system
• date and time of the visit
• pages requested and the page that referred you

We use these records to keep the site running and to block attacks. We make no attempt to identify individual visitors from them, unless we are investigating an attempt to damage the site or the law requires it.

We do not use Google Analytics, advertising trackers or similar tools at present. If that changes, we will update this policy first and ask for your consent where the law requires it.

3. Information you give us

We collect personal information only when you choose to send it:

• Contact form: name, mobile or WhatsApp number, email address and your message.
• Ask an Expert form: name, mobile or WhatsApp number, state and your question.
• Training enquiry form: name, mobile or WhatsApp number, city and state, preferred timing, number of people and your question.
• Advertise form: business name, contact person, mobile number, email address, what you want to promote and your message.
• Farm Planning Pack form: email address and preferred language.
• Comments on articles: name, email address and comment, together with the IP address and browser details that WordPress records with each comment. Your name and comment are visible to everyone, so please do not put phone numbers or addresses in a comment.
• WhatsApp: if you message us on WhatsApp, we receive your number and messages. WhatsApp (Meta) handles them under its own privacy policy.

Please do not send us sensitive information such as bank details, Aadhaar or PAN numbers, passwords or health records. We do not ask for them.

4. How we use it

• to reply to you by phone, WhatsApp or email
• to send what you asked for
• to publish and moderate comments
• to protect the site from spam and attacks
• to meet legal requirements

We do not sell or rent your information. We do not add you to a mailing list or WhatsApp broadcast unless you ask us to. We do not pass your enquiry to a farm, trainer or supplier unless you ask us to or agree first.

5. Who handles your information

The GoatIndia team sees the enquiries you send. We also rely on service providers who process data for us:

• Website hosting and content delivery: Hostinger
• Website security: Wordfence, which checks IP addresses against known attackers
• Backups: encrypted in transit and stored in our Google Drive account; backups include form entries and comments
• Email delivery: our hosting and email providers
• Messaging: WhatsApp (Meta), when you choose to message us there
• Fonts: the typefaces on our pages are loaded from Google Fonts, so Google receives your IP address and browser details each time a page loads

Some of these providers store data on servers outside India. We may also disclose information to a government or law-enforcement agency when the law requires it.

6. How long we keep it

• Form enquiries and related messages: up to 3 years after our last contact with you, unless you ask us to delete them sooner.
• Comments: for as long as the comment is published.
• Server and security logs: for the limited period set by our hosting and security providers.

7. Security

The site uses HTTPS on every page. Access to enquiries is limited to the GoatIndia team, and the site runs a security firewall, regular updates and backups. No method of sending or storing information is completely secure, so we cannot promise absolute security.

If a personal data breach affects you, we will tell you and inform the authorities as the law requires.

8. Your rights

You can ask us to:

• tell you what personal information we hold about you
• correct or update it
• delete it
• stop using it, by withdrawing your consent

India’s Digital Personal Data Protection Act, 2023 also allows you to nominate another person to exercise these rights on your behalf.

To use any of these rights, write to the Grievance Officer through our contact page. We may need to confirm your identity, and we will respond within 30 days. If you withdraw consent, we will stop using your details, which may mean we can no longer reply to your enquiry.

If you are not satisfied with our response, you may complain to the Data Protection Board of India as provided under that Act.

9. Children

This site is not directed at anyone under 18, and we do not knowingly collect their personal information. If you are under 18, please ask a parent or guardian to contact us for you. If you believe a child has sent us personal information, tell us and we will delete it.

10. Cookies and other websites

Our Cookie Policy explains what cookies the site uses.

The site links to other websites, including government portals, YouTube, Facebook and WhatsApp. Once you leave GoatIndia.com, the other site’s privacy and security policies apply, and we are not responsible for them.

11. Changes to this policy

We will update this page when our practices or the law change, and change the “Last updated” date above. If a change materially affects how we use information you have already given us, we will say so prominently on the site.

12. Grievance Officer and contact

Grievance Officer, GoatIndia.com
Jodhpur, Rajasthan, India

Write to the Grievance Officer through our contact page, by the contact form or WhatsApp, and begin your message with the word “Grievance”.

• Privacy requests and complaints: answered within 30 days.
• Complaints about a comment or other content on the site: acknowledged within 24 hours and resolved within 15 days.

See also our Terms and Conditions.